LATAM Airlines delay and cancellation compensation
0.33%
Cancels
Of its scheduled flights
66.12%
Arrives on time
Within 15 minutes
1,537
Flights measured
January 2025 – August 2026
The cancellation rate is the number that matters on this page: cancellation is what triggers a refund right. Delay, in the United States, does not.
Which rules apply to a LATAM Airlines flight depends on where you take off
LATAM Airlines is not based in a country with its own compensation scheme, so what you are owed follows the departure airport rather than the airline. Leaving an EU airport puts you under EC 261 whoever you fly; leaving a UK airport puts you under UK261; leaving a US airport gives you refund rights but no compensation.
The one rule that applies everywhere
If LATAM Airlines cancels your flight and you decline the alternative, you are owed your money back for the unused portion — whatever the reason, weather included. A voucher is something you may accept, never something you can be required to take.
Where LATAM Airlines flies from, and what applies there
| Departing from | Flights | Scheme that applies |
|---|---|---|
| Brazil | 768 | No compensation scheme |
| Chile | 698 | No compensation scheme |
About LATAM Airlines's record
Is LATAM Airlines reliable?
LATAM Airlines arrived on time 66.12% of the time across 1,537 flights, ranking 73 of 86 airlines measured. That is below average for the airlines measured here.
How often does LATAM Airlines cancel flights?
0.33% of its scheduled flights were cancelled. Cancellation matters more than delay for a traveller: it is the outcome that costs a day, and the one that triggers a refund entitlement.
When LATAM Airlines is late, how late is it?
About 44 minutes on average across its delayed arrivals.
This page explains published rules and is not legal advice. AirlineGrades is independent and not affiliated with LATAM Airlines. Confirm current thresholds with the relevant regulator before relying on them. The full guide →