Is American Airlines reliable?
Ranked 62 of 74 US airlines on on-time record.
108,040 flights · February 2025 – July 2026 · US Bureau of Transportation Statistics
70.82%
Arrived on time
Within 15 minutes of schedule
2.73%
Cancelled
Share of scheduled flights
76 min
When late, late by
Average across delayed arrivals
79.18%
Delays it caused itself
Rest was weather, ATC or security
Reading American Airlines’ record
Most of American Airlines’ delay was its own doing. Around 79% of the minutes it lost came from crew, maintenance and aircraft arriving late from earlier legs — causes inside the airline — rather than weather or air traffic control. That is the part a change of management can change, and the part that does not improve on its own.
The extremes are far apart. On CHS to CLT it arrived on time 91.51% of the time; on PHX to SFO the figure was 34.45%. Same airline, same fleet, same procedures — which is the clearest argument on this site for checking the route rather than the carrier.
Cancellation is where American Airlines stands out, and not well: it cancelled 2.73% of its flights against a median of 1.29% across the airlines here — 2.1 times the typical rate. Cancellation is also the outcome that costs a traveller a day rather than an hour, and the one that triggers a refund entitlement where delay does not.
American Airlines sits in the bottom fifth of the 74 airlines measured.
Each axis is a percentile against the other US airlines in the same period, not an absolute score. Further out is better than most; nearer the centre is worse than most.
American Airlines in five measures
An airline's headline on-time rate hides more than it shows. Two carriers can both arrive on time 75% of the time while one is late by twelve minutes and the other by an hour, or while one is evenly mediocre everywhere and the other is excellent on most routes and dreadful on a few.
These five axes pull those apart. Each is scored against the other US airlines in the same period rather than on an absolute scale, because on-time rates cluster tightly enough that raw numbers would draw every carrier as the same shape.
Same everywhere is the one worth reading twice: it measures how far American Airlines's on-time rate moves from route to route. A carrier scoring low there has an average propped up by routes you may not be flying.
Its most reliable routes
- CHS → CLT Charleston to Charlotte 91.51%
- BOS → MIA Boston to Miami 89.55%
- BOS → CLT Boston to Charlotte 89.45%
- PHX → CLT Phoenix to Charlotte 88.56%
- ILM → CLT Wilmington to Charlotte 88.19%
- EWR → CLT Newark to Charlotte 87.79%
- MIA → SJU Miami to San Juan 87.78%
- DTW → CLT Detroit to Charlotte 87.74%
- EWR → MIA Newark to Miami 87.5%
- RIC → CLT Richmond to Charlotte 87.32%
Its worst routes
- PHX → SFO Phoenix to San Francisco 34.45%
- DFW → SFO Dallas/Fort Worth to San Francisco 34.69%
- CLT → SFO Charlotte to San Francisco 34.78%
- DFW → MCO Dallas/Fort Worth to Orlando 42.11%
- DFW → IAH Dallas/Fort Worth to Houston 42.93%
- ORD → SFO Chicago to San Francisco 43.68%
- DFW → DEN Dallas/Fort Worth to Denver 44.87%
- DFW → SAN Dallas/Fort Worth to San Diego 45.13%
- DFW → FAT Dallas/Fort Worth to Fresno 45.52%
- DFW → SMF Dallas/Fort Worth to Sacramento 46.92%
How American Airlines compares
Figures cover February 2025 – July 2026 and are counted from the regulators' own published files. A grade describes the past and is not a prediction about a particular flight, nor a safety rating. How the grade is calculated →