Is Southwest Airlines reliable?
Ranked 64 of 74 US airlines on on-time record.
120,933 flights · February 2025 – July 2026 · US Bureau of Transportation Statistics
65.98%
Arrived on time
Within 15 minutes of schedule
0.62%
Cancelled
Share of scheduled flights
55 min
When late, late by
Average across delayed arrivals
82.39%
Delays it caused itself
Rest was weather, ATC or security
Reading Southwest Airlines’ record
Most of Southwest Airlines’ delay was its own doing. Around 82% of the minutes it lost came from crew, maintenance and aircraft arriving late from earlier legs — causes inside the airline — rather than weather or air traffic control. That is the part a change of management can change, and the part that does not improve on its own.
The extremes are far apart. On KOA to HNL it arrived on time 97.26% of the time; on LAS to SFO the figure was 9.35%. Same airline, same fleet, same procedures — which is the clearest argument on this site for checking the route rather than the carrier.
Southwest Airlines sits in the bottom fifth of the 74 airlines measured.
Each axis is a percentile against the other US airlines in the same period, not an absolute score. Further out is better than most; nearer the centre is worse than most.
Southwest Airlines in five measures
An airline's headline on-time rate hides more than it shows. Two carriers can both arrive on time 75% of the time while one is late by twelve minutes and the other by an hour, or while one is evenly mediocre everywhere and the other is excellent on most routes and dreadful on a few.
These five axes pull those apart. Each is scored against the other US airlines in the same period rather than on an absolute scale, because on-time rates cluster tightly enough that raw numbers would draw every carrier as the same shape.
Same everywhere is the one worth reading twice: it measures how far Southwest Airlines's on-time rate moves from route to route. A carrier scoring low there has an average propped up by routes you may not be flying.
Its most reliable routes
- KOA → HNL Kona to Honolulu 97.26%
- LIH → HNL Lihue to Honolulu 95.17%
- ITO → HNL Hilo to Honolulu 94.63%
- OGG → HNL Kahului to Honolulu 94.49%
- MHT → BWI Manchester to Baltimore 92.47%
- HNL → LIH Honolulu to Lihue 92.41%
- HNL → OGG Honolulu to Kahului 91.95%
- PVD → BWI Providence to Baltimore 89.93%
- SMF → BUR Sacramento to Burbank 89.39%
- IND → BWI Indianapolis to Baltimore 89.38%
Its worst routes
- LAS → SFO Las Vegas to San Francisco 9.35%
- DEN → SFO Denver to San Francisco 10.91%
- LAX → SFO Los Angeles to San Francisco 25.66%
- SAN → SFO San Diego to San Francisco 29.44%
- SFO → SAN San Francisco to San Diego 32.58%
- DEN → PDX Denver to Portland 34.23%
- SFO → LAX San Francisco to Los Angeles 34.64%
- SFO → LAS San Francisco to Las Vegas 36.19%
- SFO → DEN San Francisco to Denver 38.18%
- DEN → LAX Denver to Los Angeles 43.04%
How Southwest Airlines compares
Figures cover February 2025 – July 2026 and are counted from the regulators' own published files. A grade describes the past and is not a prediction about a particular flight, nor a safety rating. How the grade is calculated →