LOT Polish Airlines delay and cancellation compensation
0.54%
Cancels
Of its scheduled flights
74.9%
Arrives on time
Within 15 minutes
1,494
Flights measured
January 2025 – August 2026
The cancellation rate is the number that matters on this page: cancellation is what triggers a refund right. Delay, in the United States, does not.
LOT Polish Airlines is an EU carrier — EC 261 applies to much of what it flies
EC 261 covers any flight departing an EU airport on any airline, and flights arriving in the EU operated by an EU airline. Because LOT Polish Airlines is an EU carrier, both legs of a European round trip are usually covered.
Where it applies, an arrival delay of three hours or more, a cancellation with less than fourteen days' notice, or denied boarding entitles you to a fixed sum by distance — roughly €250, €400 or €600. It is not payable when the cause was an extraordinary circumstance, which in practice means most weather and air traffic control disruption.
The one rule that applies everywhere
If LOT Polish Airlines cancels your flight and you decline the alternative, you are owed your money back for the unused portion — whatever the reason, weather included. A voucher is something you may accept, never something you can be required to take.
Where LOT Polish Airlines flies from, and what applies there
| Departing from | Flights | Scheme that applies |
|---|---|---|
| United Kingdom | 747 | UK261 — cash compensation possible |
| Poland | 618 | EC 261 — cash compensation possible |
| Lithuania | 129 | EC 261 — cash compensation possible |
About LOT Polish Airlines's record
Is LOT Polish Airlines reliable?
LOT Polish Airlines arrived on time 74.9% of the time across 1,494 flights, ranking 47 of 86 airlines measured. That is around the middle of the field.
How often does LOT Polish Airlines cancel flights?
0.54% of its scheduled flights were cancelled. Cancellation matters more than delay for a traveller: it is the outcome that costs a day, and the one that triggers a refund entitlement.
This page explains published rules and is not legal advice. AirlineGrades is independent and not affiliated with LOT Polish Airlines. Confirm current thresholds with the relevant regulator before relying on them. The full guide →