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Virgin Australia Regional Airlines delay and cancellation compensation

1.7%

Cancels

Of its scheduled flights

72.71%

Arrives on time

Within 15 minutes

1,234

Flights measured

January 2025 – August 2026

The cancellation rate is the number that matters on this page: cancellation is what triggers a refund right. Delay, in the United States, does not.

Which rules apply to a Virgin Australia Regional Airlines flight depends on where you take off

Virgin Australia Regional Airlines is not based in a country with its own compensation scheme, so what you are owed follows the departure airport rather than the airline. Leaving an EU airport puts you under EC 261 whoever you fly; leaving a UK airport puts you under UK261; leaving a US airport gives you refund rights but no compensation.

The one rule that applies everywhere

If Virgin Australia Regional Airlines cancels your flight and you decline the alternative, you are owed your money back for the unused portion — whatever the reason, weather included. A voucher is something you may accept, never something you can be required to take.

Where Virgin Australia Regional Airlines flies from, and what applies there

Departing from Flights Scheme that applies
Australia 1,234 No compensation scheme

About Virgin Australia Regional Airlines's record

Is Virgin Australia Regional Airlines reliable?

Virgin Australia Regional Airlines arrived on time 72.71% of the time across 1,234 flights, ranking 61 of 86 airlines measured. That is below average for the airlines measured here.

How often does Virgin Australia Regional Airlines cancel flights?

1.7% of its scheduled flights were cancelled. Cancellation matters more than delay for a traveller: it is the outcome that costs a day, and the one that triggers a refund entitlement.

This page explains published rules and is not legal advice. AirlineGrades is independent and not affiliated with Virgin Australia Regional Airlines. Confirm current thresholds with the relevant regulator before relying on them. The full guide →