Is KLM reliable?
Ranked 78 of 94 US airlines on on-time record.
47,726 flights · March 2025 – August 2026 · US Bureau of Transportation Statistics
71.63%
Arrived on time
Within 15 minutes of schedule
3.21%
Cancelled
Share of scheduled flights
0 min
When late, late by
Average across delayed arrivals
—
Delays it caused itself
Rest was weather, ATC or security
Reading KLM’s record
Cancellation is where KLM stands out, and not well: it cancelled 3.21% of its flights against a median of 1.21% across the airlines here — 2.7 times the typical rate. Cancellation is also the outcome that costs a traveller a day rather than an hour, and the one that triggers a refund entitlement where delay does not.
KLM sits in the bottom fifth of the 94 airlines measured.
The extremes are far apart. On AMS to BHD it arrived on time 87.7% of the time; on MAN to AMS the figure was 54.21%. Same airline, same fleet, same procedures — which is the clearest argument on this site for checking the route rather than the carrier.
Its lateness is frequent but mild: flights slip past the fifteen-minute line often, yet the average delay is only about 0 minutes. That is a different airline from one with the same on-time rate and hour-long delays.
Each axis is a percentile against the other US airlines in the same period, not an absolute score. Further out is better than most; nearer the centre is worse than most.
KLM in five measures
An airline's headline on-time rate hides more than it shows. Two carriers can both arrive on time 75% of the time while one is late by twelve minutes and the other by an hour, or while one is evenly mediocre everywhere and the other is excellent on most routes and dreadful on a few.
These five axes pull those apart. Each is scored against the other US airlines in the same period rather than on an absolute scale, because on-time rates cluster tightly enough that raw numbers would draw every carrier as the same shape.
Same everywhere is the one worth reading twice: it measures how far KLM’s on-time rate moves from route to route. A carrier scoring low there has an average propped up by routes you may not be flying.
Its most reliable routes
- AMS → BHD Amsterdam to Belfast 87.7%
- AMS → LCY Amsterdam to London 86.48%
- AMS → EXT Amsterdam to Exeter 83.02%
- AMS → CWL Amsterdam to Cardiff 81.27%
- BHD → AMS Belfast to Amsterdam 81.15%
- LHR → AMS London to Amsterdam 79.21%
- EXT → AMS Exeter to Amsterdam 76.8%
- AMS → EDI Amsterdam to Ingliston 76.74%
- AMS → MME Amsterdam to Darlington 76.55%
- MME → AMS Darlington to Amsterdam 76.14%
Its worst routes
- MAN → AMS Manchester to Amsterdam 54.21%
- BRS → AMS Bristol to Amsterdam 57.69%
- ABZ → AMS Aberdeen to Amsterdam 61.62%
- LBA → AMS Leeds to Amsterdam 64.07%
- BHX → AMS Birmingham to Amsterdam 66.39%
- LCY → AMS London to Amsterdam 67.23%
- AMS → BRS Amsterdam to Bristol 67.81%
- EDI → AMS Ingliston to Amsterdam 67.91%
- AMS → ABZ Amsterdam to Aberdeen 68.01%
- NCL → AMS Newcastle upon Tyne to Amsterdam 69%
How KLM compares
Figures cover March 2025 – August 2026 and are counted from the regulators' own published files. A grade describes the past and is not a prediction about a particular flight, nor a safety rating. How the grade is calculated →